Informazioni Legali Aggiuntive

This section provides supplementary legal information regarding prices, payments, shipping, withdrawal rights, and data protection, to allow consumers located in Italy to understand the applicable regulatory framework before purchasing.

Ⅰ. General Information

This additional legal information aims to clarify some essential aspects of the purchasing process, referring to the current provisions of the European Union and Italian law concerning consumer protection.

Ⅱ. Scope of Service

This information applies to the following conditions:

  • Website: https://nuovaideadimonacimattia.com

  • Service recipients: consumers residing in Italy

  • Price structure: amounts shown include Italian VAT at 22% and applicable charges

  • Delivery method: use of the DDP (Delivered Duty Paid) model, with taxes and duties included in the displayed price

Ⅲ. Shipping and Delivery

Regarding shipping, the following general indications apply:

  • Shipping location: United States

  • Carriers used: transport may be entrusted to UPS, DHL, or FedEx, with tracking availability

  • Handling time: after payment confirmation, the order usually enters processing and is shipped within 1–3 business days

  • Estimated delivery times: in Italy, approximately 9–15 business days, with possible variations for remote areas

  • Customs documentation: each shipment is accompanied by documents complying with European Union requirements

Ⅳ. Prices and Taxes

Regarding prices and taxes, it is specified that:

  • displayed amounts include 22% VAT;

  • DDP mode includes duties and related costs;

  • no additional charges are separately indicated at the time of delivery;

  • customs formalities are managed according to applicable procedures.

Ⅴ. Right of Withdrawal and Returns

Pursuant to Directive 2011/83/EU, in cases provided for by law, it is possible to exercise the right of withdrawal within 14 working days from receipt of the product.

Requests must be submitted according to the procedures described in the Return, Refund, and Replacement Policy, which governs the conditions, timings, and necessary information for handling practices.

Ⅵ. Payments and Data Protection

Regarding payments and data processing:

  • payment operations are managed by entities compliant with the PCI-DSS standard;

  • no complete sensitive banking data is stored;

  • information transmission occurs via HTTPS protocol;

  • personal data processing is carried out in compliance with Regulation (EU) 2016/679 – GDPR, according to principles of lawfulness, transparency, and control by the data subject.

Ⅶ. After-Sales Assistance

After-sales assistance requests must be submitted according to the procedures indicated in the Return, Refund, and Replacement Policy.

Requests are handled based on the information provided and the indicated business hours.

Ⅷ. Contacts

For questions regarding this Additional Legal Information or applicable policies, you can use the following contacts:

  • Address: Via Ludovico Ariosto, 28, 20089 Rozzano MI, Italie

  • Phone:+39 380 179 3398

  • Email:info@nuovaideadimonacimattia.com

  • Hours: Monday to Friday, 9:00 AM–12:30 PM / 2:00 PM–6:00 PM (CET)

Ⅸ. Applicable Law and Dispute Resolution

This legal information is governed by the Italian Consumer Code and European Union consumer protection laws.

In case of disputes, a consensual solution is preferred; if this is not possible, jurisdiction is attributed to the competent Italian courts.

Ⅹ. GDPR and User Rights

Pursuant to Article 27 of the GDPR, a representative has been designated in the European Union, who can be contacted at the following address:

  • Email: info@nuovaideadimonacimattia.com

Users can exercise their rights under the GDPR, including access, rectification, erasure, restriction of processing, data portability, and objection, using the contact details provided above.